The qualities that make a good leader

Most of us have experience with both better and less good managers. The characteristics of the less good managers are easy to point out - but what really distinguishes a really good manager? We have listed some of the qualities, skills and good habits that seem to recur in esteemed managers.


Circling what makes a good leader is easier said than done. There are many trends in leadership that point to various factors, but recent research tends to highlight the soft values that are most crucial to whether one is considered a good leader. Below are some tips on how you as a leader can become better, more empathetic and more appreciated in your leadership!

Invest in coaching
Being a manager is about leading your employees - a good manager does it by inspiring and encouraging. Find tools to do this based on what different individuals and groups need.

Give freedom
Good managers trust their employees. They recruit competent people and then give them the confidence to carry out the work without controlling in detail. The opportunity for employees to be able to influence and have influence over the work themselves is an important factor for motivation but also to avoid stress.

Build safe environments
Managers who work with building environments that are perceived as safe, inclusive and permissive for employees will probably see their organization develop. Safe environments create conditions for employees to dare to express themselves, come up with ideas but also test their limits and learn lessons from the mistakes that are made.

Listen and communicate
Good leadership requires communication - and we're talking about two- or multi--way communication. It starts with sensitivity and listening but is also about open leadership. Be transparent, share information and make sure that your employees also understand communication.

Help forward through constructive feedback
If you work with visions and goals, for the entire business as well as for individual employees, you help to show ways forward. By both giving but also asking for constructive feedback, a good manager creates a culture that values personal development.

Take clear responsibility
Good managers take responsibility. They make decisions that are good for the organization, even if they are sometimes difficult. They also take responsibility for their employees by showing that they are behind them - especially when employees need support or make a mistake.

Show compassion
Empathy, the ability to understand and participate are common denominators in many good managers. An esteemed manager knows the work group and also has the ability to express compassion.

Get the right knowledge
Often a person has become a manager because he is knowledgeable in a subject. But that in itself is not something that makes good leadership. It requires a great deal of knowledge about how the organization works in several respects and what the tasks and challenges of different employees look like.